What Others Say About VOLTI:
I’ve always seen VOLTI as a classy business that is willing to invest in my business and my personal successes. The work I did with gratitude helped me through some tough times. I created a blueprint for what I know I need to get back to doing and set myself and SOS up for success.
Jason KidmanOwner, SOS Support
It’s a trick to describe the VOLTI process since it is so different from a typical “How to Run a Start-up/Business” instruction manual!
VOLTI graciously mentored our small start-up. With lots to learn, we expected a basic “Introduction to Business” jargon-filled tutorial. Instead, we received step-by-step strategies that went beyond being spoon-fed. VOLTI opened an enlightened approach to making tough decisions. From a simple search of Gratitude, you’ll know what a Gratitude list can do for you and why VOLTI and Charles Acklin and is on ours!

VOLTI provides a unique perspective into the unusual challenges we faced as a growing company. He provided tools and coaching to help us reduce our roadblocks from mountains to molehills.

My nearly 20-year association with Chuck Acklin began when I was a newly minted, 32-year-old Region Distribution Manager for Fresenius Medical Care.
Fresenius was amidst a post-merger environment following its acquisition of a competitor. One result of the merger was the co-mingling of Fresenius’ organic and newly acquired storage and distribution facilities — including eight that I was entrusted with — along with their respective (but differing) corporate cultures and norms.
Chuck’s training program created a common platform for the team to examine how to measure, track, share, and evolve results. The level of training engagement encompassed a full spectrum, from hourly associates to supervisors and managers. In this way, Chuck’s methods aided me in empowering my team. The “language of results” became pervasive and assisted me in effectively leading my region and collaborating with my counterpart, the other region manager, on areas of common interest. Within two months, my part reversed its P+L into positive territory and made a budget every quarter through my departure three years later.
Chuck’s techniques were enduring and positively influenced my personal life — my marriage and fatherhood, for example — particularly in goal setting and leveraging my strengths. I still have some of the work products from his training sessions and refer to them from time to time today.

John earned a Ph.D. from the University of Michigan in Executive Development. In August 2017, I described VOLTI in a meeting with David Warner and John. John said as we walked to our cars, "There is nothing as easy to learn and sustainable available in the United States as what VOLTI developed."
John Carter
I enjoyed Charles Acklin’s insight and VOLTI’s simplification of this pathway to improve.

You've been a true mentor and more. Reflection (and you) also taught me there are many varieties of personalities, mixed with various cultural and even self-inflicted factors that can make or break a business relationship or project. And while it's one thing to come in with a virtual briefcase full of templates or solutions, it's quite another to be able to walk up to anyone, listen to their "story," and be able to adapt, support, guide, or - if needed, to share with that individual precisely what they (not I) may need.
you've taught me how to help others help themselves. To be a guide and a project "sherpa.” This wasn't completely done with consulting "tools" nor the various books you've had me read (which did help, by the way). Your love and passion did this for guiding me (us) to do the right things while helping me manage to learn. I will forever be grateful for the artful approach you and VOLTI have taught me how to succeed through the success of assisting others to learn to motivate themselves. Sincerely and gratefully yours,
Kurt BertilsonBusiness System Manager and Process Analyst
VOLTI was active in my plant.
Managers and supervisors who engaged their teams with VOLTI experienced fewer performance/behavior challenges than those who chose not to engage VOLTI.
Those participating with VOLTI implemented and sustained my plant Development Dimensions International initiatives and Corporate Wide Training (Development Dimensions International, Pacific Institute, Covey Leadership, and DiSC) with greater ease and measurable Human Resources and Production improvements than those without VOLTI :
Supervisors improved their leadership ability as measured by the:
Morale - Team member complaints about Supervisors decreased.
Satisfaction -Team member morale and job satisfaction improved.
Production - Team member efficiency increased.
I was skeptical when I first learned about VOLTI’s involvement. My endorsement for VOLTI came when I realized the simplicity and power VOLTI delivers. The VOLTI System creates sustainability for existing training. That sustainability continues while others who only participated in training forgot or returned to less productive efforts within six months of their training experience.
VOLTI provided a way that enabled each participant to use Good Management Practices actively. Those managers embraced every corporate and plant initiative so that I could show significant program successes from their groups.
Those using VOLTI processes caused me to realize greater returns on my plant training investment.
VOLTI supports training, behavior, and production improvement in ways other activities cannot.
VOLTI makes other training initiatives work the way its presenters describe how their program should work.
Joseph HudakDirector of Human Resources
I highly recommend Charles Acklin and his process “Results by VOLTI” to any company committed to improving their team’s level of performance.
He has a unique way of teaching and helping companies' employees deliver results and develop personal satisfaction. He is one of the most outstanding leaders I have ever met. He is continually searching for new ideas and techniques to build confidence, improve skills, and obtain the results necessary to be world-class.
I have had the privilege of knowing and working with Charles for over 12 years while employed by a world-class medical device manufacturing company. During that time, I worked with him to develop my team’s self-confidence and deliver the results to improve the quality and efficiency of production to be considered world-class. His process is straightforward to use. He delivers exactly what he claims with his program “Results.”
Jeff JonesManager of Fiber Production, Ogden, Utah
I will not be going to the Florida conference and Troy will be giving the
training presentation. Troy McGhee mentioned twice how much he liked the
presentation, and we know that it is due to your creativity and persistence to
get it right.
I want to thank you for all the work you did on that project.
You went above and beyond the call of duty. I will continue to work with
you on our list of training projects and involve you with the new HR
Director when they arrive.
Dick GrobenDirector of Human Resources, Ogden, Utah
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Nine of my eleven teams have shown 25% or more improvement in their key scorecards. The best single improvement was a 74% backlog reduction on a team that had been a bottleneck process in our factory.
Larry Dietzler
Great tool for increasing the performance of a group and ways to manage and check through ongoing performance.

Over the past 20 years, VOLTI played a significant role in the successful development of our manufacturing, improvement, and retention of our key people.

"VOLTI works you through a wonderful process of self and company discovery. They align desires, goals, and results to maximize what you get out of your day and your week. It's great to have this process running in our start-up organization to keep us focused on the result we want."
Tyler CroftOperations, Continuum iCare
“We are all doing well. We are busy gearing up for the Q4 sales push and wrapping up many of our projects that will ensure our success in 2003. I am so proud of my team. Our West Region group is smoking almost every target and stretch goal! Your sessions really brought my group together and focused their efforts. Thank you.”

There is a lot of business development stuff out there, and I have seen it. VOLTI Performance Alignment is unique.
I appreciate how simple VOLTI’s Performance Alignment is. It has the flexibility to improve and work in many scenarios.
What VOLTI has created works. VOLTI sharpened and intensified my focus.
Their system had to prove its value to me even to consider using it.
I recommend you take a serious look at what VOLT offers you and your organization.
I have worked with many management consultants throughout my career.
The value of VOLTI comes from its simplicity that I can deploy quickly daily and, ultimately, massive results that come quickly.

With VOLTI, we took a tangible step forward. Our progress is enormous.
We are seeing better results because now we can create more explicit pictures of what is expected and what is being accomplished.
Our professionalism has improved, as has individual accountability for completed work.
VOLTI Performance Alignment is flexible enough to manage a constantly shifting environment, with highly skilled technicians and scientists to provide a stable system that delivers measurable results.
If you need improvement and accountability, contact VOLTI. They will show how it’s done.
Eric StroupSenior Director for Global Medical Device Research and Development
“I am not surprised at all. I sensed this process would work. And I am grateful. I met with Bob twice. The result of the meetings was Bob getting control of his part of the business and adding a $30,000 improvement within a three-month period. And Bob did this on his own with his own plan.”
Phil MuirCEO, Muir Copper Canyon Farms
"I was uncomfortable with my assignment. Quickly I realized that I was already actively doing a good job. I simply focused a little more and began reporting differently. If leaders take the time to look within groups, they will see that what they are already doing is fellowshipping each other during daily activity. The training shows you how to make volunteer work a natural activity."
Bethany MayVolunteer
We started 40 years ago cleaning carpets. We are a multi-million, multi-national company in carpet cleaning, manufacturing, distribution, and finance.
We reached a turning point 20 years ago, having outgrown our capabilities. We were introduced to and engaged with what became VOLTI. We used VOLTI tools to build our system of management. The result has been phenomenal over the past 20 years.
With Bridgewater Companies, VOLTI’s fingerprints are all over everything. What I appreciated about VOLTI is that they did not come in looking for a long-term consulting contract. VOLTI came in, and we designed, built, and ran our system with their guidance. Our relationship with VOLTI is vital to our companies.
I suggest you meet with VOLTI to see how they can help you and your enterprise.”
Rob HanksFounder, and Owner, Bridgewater Companies
The Los Angeles region our worst-producing sales region move to 144% year-over-year sales.

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“We are all doing well. We are busy gearing up for the Q4 sales push and wrapping up many of our projects to ensure our success in 2003. I am so proud of my team. Our West Region group is smoking almost every target and stretch goal! Your sessions brought my group together and focused their efforts. Thank you.”
Veronica Ribardiere
Western Regional Supply Chain Director
“I am pleased to express my sincere appreciation to you and the training I received from VOLTI. I have used many techniques and ideas learned while with you in Utah. While they were not always fun, they were always helpful and practical. I have applied your techniques since my return, and they work!
“At work:
Our team is making much more progress and better formulated and executed projects. The metrics [VOLTI techniques] we have put in place keep the focus on performance and providing our customers with positive outcomes. T at which is tracked is managed! Additionally, I have focused on continually answering the unasked questions: What do I get? How will it help me? And Why? T is resulted in improved communications and understanding. Far more effective than most techniques for motivating the Donkey [reference to part of VOLTI training] that we discussed!
“Personally:
I feel great, and the new positive view of myself continues to grow. It must show, as I was just hired by a major contractor for what I consider a dream job. I will leave my present position satisfied that I have done all I can to make it a better organization and with my internal passion rekindled to fire my future employer’s continued success.
“Thanks, Chuck. VOLTI has worked for my organization and for me.”

“Chuck, You continue to positively influence our teams and us as individuals. You are a teacher and a friend. Thank you. We look forward to our continuing relationship.”

“I remember well when you were “mother superior” to agency clients in specialized mine training and secretarial programs. “Who can forget the ‘Dirty Dozen’? ...All but one were convicted felons. ...These individuals were initially placed in the mining industry. When the fortunes of the mines changed, these individuals [after the life skills training that evolved into VOLTI] had the skills to find and keep other employment. Five years down stream 80% of these individuals were still employed. ... “You have taken the basics of the concepts and gone on to develop a unique approach to working with industry.”
Karl F. KryancRegional Vocational Rehabilitation Director, Price, UT
Bill talked about profitability. (He and I discussed that during our pre-session meeting. ) He mentioned the progress that was made with AR (200K received and reduced pages of AR report from 24 to 8.) and within the Sales Areas.

“My team is now - right on track. Over the past two years I have saved $250,000.”
Jeff RogersDistribution Center Manager
“What do you think of this? We created a $300,000 savings by identifying an unthought-of way to improve our budget performance.”
Joe HudakHuman Resource Director
“I have improved as a leader and over the past year have saved $110,000 in physical inventory improvements and another $600,000 in distribution center saving.”
Travis CanfaxSupervisor
He and his wife were unable to create what they expected when they purchased their franchise region. Ranked #70 for production in their franchise, he was ready to quit. After applying the VOLTI, his region started to turn. And within three years, his region ranked #1 franchisee in the Help-U-Sell system.

What became VOLTI was part of the franchise’s growth strategy during their move from the 15th to the 3rd largest real estate franchise in the country. The same technology was used to ‘turn’ the franchise’s poorest producers into the top in their regions. Production from this group increased between 14-293% improvement over a three-year period.

My business was growing. Yet it was a black hole of despair. Something had to change. I connected with what was to become VOLTI. I created new insights. My business thrived for the next seven years. What has become VOLTI made this possible.

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“I have been using the skills taught in earlier classes without realizing it.”
T.B. Manufacturing Shift Supervisor
The Delran Jersey solutions plant was small. It could not achieve production and quality expectations. With outdated equipment, existing employees, and VOLTI, they became leaders in production. Their union teams’ efforts returned 113% efficiency outdated machines and diverted a plant shutdown.

With VOLTI, he turned from a ‘money pit’ into a customer services / corporate profit center. The Eastern and Western Supply Chain Divisions were considered among the best medical product distributors in the United States.

“I believe I have directly and indirectly saved the company $250,000 since our last meeting.”
R.M. Regional Distribution Manager
“It is too easy to slip back into old routines. ‘Results’ requires effort, defined by specifics, and utilizing a strategy to accomplish it. This [VOLTI’s process] is the plan to succeed.”
F.C. Shift Supervisor
“What a positive step forward we have taken in this past year. Monthly meetings with goals in place to keep us on track, reduced distractions and I have contributed $30,000 in savings.”
D.S. Office Manager
“Our production increased over 30% in a matter of weeks. We also started to save anywhere from 30 minutes to an hour on each inbound load. Around that same time we had two employees go out on short-term disability (injuries outside of work thank Heaven) and our production never dipped. Our overtime is lower than it has been in months and our cost per unit is lower than last year’s YTD numbers. Morale is running high thanks in part to a little of each. “Not only have we considered this a major success, but we now have two other warehouses dealing with us directly and are looking at making the switch before the second quarter comes to an end. I just wanted to drop you a quick note because if it hadn’t been for our meetings we had, I may have never made the [new program] presentation. Regardless of whether or not Results Meetings ever get rolled out to our sister DC’s, it still has been a major victory for us here at my center. Thanks for the advice and insight you gave during those meetings. It definitely [sic] has impacted my progress as well as my future and I just wanted to thank you.”
T.M. Distribution Center Manager
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